--- title: Storm Damage Tree Service and Insurance Claims | NV url: https://battleborntreeservice.com/who-we-serve/storm-damage-insurance-claims/ business: Battle Born Tree Service address: 6301 US Highway 50 East, Carson City, NV 89701 phone: 775.232.8243 hours: Office Monday-Friday 8:30 am-5:00 pm; phones answered seven days a week; 24-hour emergency service credentials: ISA Certified Arborist WE-11728A on staff; Nevada Business License # 20131580674; fully insured type: Tree service (removal, crane work, pruning, stump grinding, defensible space, snow removal, firewood) --- - [Home](https://battleborntreeservice.com/) - [Tree services](https://battleborntreeservice.com/tree-services/) - Storm damage and insurance claims # Storm damage and insurance claims For storm damage, Battle Born Tree Service offers 24-hour emergency tree service: trees on houses, blocked roads and driveways, debris removal and a safety assessment of what is still standing. Call 911 first if anyone is hurt, call NV Energy if a power line is involved, then call [775.232.8243](tel:775.232.8243). A tree on the roof is two problems at once: a hazard that has to be made safe, and a claim that has to be documented. Do them in that order. Your insurer decides what is covered, and we cannot speak for your policy, but we can tell you what an adjuster usually asks a tree service for. ## At a glance - 24-hour emergency service at [775.232.8243](tel:775.232.8243) - Our own crane for lifting trees off structures - Safety assessment of damaged and neighboring trees - Debris collected and hauled away - Fully insured, Nevada Business License # 20131580674 ## What should you do first when a tree comes down? First get everyone clear and call 911 if anyone is hurt, stay away from any wires and call NV Energy, then leave the tree alone, take photos, call your insurer and call us at [775.232.8243](tel:775.232.8243). The steps below go through each one. - Get everyone out of the damaged part of the building. If anyone is hurt, call 911. - Look for wires from a distance. If a line is down or touching the tree, stay well away and call NV Energy. - Do not climb on the tree, cut it or pull on it. A fallen tree is under tension and can shift. - Take photos and video from a safe spot before anything is moved. - Call your insurer to open a claim, and call us at [775.232.8243](tel:775.232.8243). The longer version is in [a tree fell on the house: first hour checklist](https://battleborntreeservice.com/guides/tree-fell-on-house/). ## How do we take a tree off a house? Carefully, and often with the crane. A crane holds the weight of each section while it is cut free, then lifts it away from the roof instead of dragging it across. That limits further damage to the structure, which matters to you and to the adjuster. The arborist assesses the tree and the building before any cut is made. Once the house is clear, the crew opens the driveway, collects the debris and looks at the trees still standing. Cracked forks and hanging limbs in neighboring trees are common after the same storm: see [widow-makers and hanging limbs](https://battleborntreeservice.com/guides/widow-makers-hanging-limbs/). ## What will the insurance company want? Expect your insurer to ask for photos, the date and cause of loss, a written estimate or invoice, and proof that the tree company is insured. The list below gives each item. - Photos of the tree and the damage before removal - The date and cause of loss: wind, snow load, lightning - A written estimate or invoice that describes the work - Removal from the structure listed separately from hauling and stump work, if your adjuster asks for it - Proof that the tree company is insured Our estimates are detailed and easy to understand, and you can ask the office to lay one out the way your adjuster wants it. Policies differ on debris removal limits and on trees that fell without hitting anything. Your insurer or an attorney decides. General background is in [does homeowners insurance cover tree removal](https://battleborntreeservice.com/guides/homeowners-insurance-tree-removal/) and [a neighbor's tree fell on your property](https://battleborntreeservice.com/guides/neighbors-tree-fell-who-pays/). ## What kinds of storms break trees here? Wind and wet snow. FEMA's National Risk Index rates winter weather risk Very High in Washoe County and Relatively High in Carson City, Douglas and Lyon counties. Downslope winds off the Sierra push on every crown, and a spring or fall snow on trees in leaf breaks limbs that carried a dry winter without trouble. One customer wrote: "Came out to trim trees after big snowstorm, did excellent job." (Will B., Google review). After severe storms our priority is existing clients, but we are equipped to help anyone in need. ## Can storm damage be prevented? No one can make a tree storm-proof, and we will never tell you a tree is safe. Risk can be reduced. Talk to the arborist about [dead wooding](https://battleborntreeservice.com/tree-services/dead-wooding/), weight reduction and [cabling and bracing](https://battleborntreeservice.com/tree-services/cabling-bracing/) for weak forks, and read [warning signs before a tree fails](https://battleborntreeservice.com/guides/warning-signs-tree-failure/). ### Sources - [FEMA National Risk Index, county level (December 2025)](https://services.arcgis.com/XG15cJAlne2vxtgt/arcgis/rest/services/National_Risk_Index_Counties/FeatureServer/0/query) (retrieved October 1, 2026) ### What we handle - Removal of trees and limbs from houses, vehicles and fences - Clearing of roads and driveways - Collection and disposal of storm debris - Safety assessment - Tree cabling and stabilization - Follow-up pruning, dead wooding and stump grinding ### Talk to the office [775.232.8243](tel:775.232.8243) | Monday to Friday | 8:30 am - 5:00 pm | |---|---| | Saturday and Sunday | Office closed, phones answered | Phones answered seven days a week. 24-hour emergency service. [Free estimate](#quote) ### Related - [Emergency tree service and storm clean-up](https://battleborntreeservice.com/tree-services/emergency-tree-service/) - [A tree fell on the house: first hour checklist](https://battleborntreeservice.com/guides/tree-fell-on-house/) - [Does homeowners insurance cover tree removal?](https://battleborntreeservice.com/guides/homeowners-insurance-tree-removal/) - [Proof of insurance: what to ask a tree service for](https://battleborntreeservice.com/guides/tree-service-proof-of-insurance/) - [Emergencies and storms questions](https://battleborntreeservice.com/faq/emergencies-and-storms/) - [Storm and snow-load breakage](https://battleborntreeservice.com/tree-guide/storm-and-snow-load-breakage/) ## Questions people ask Still have a question? Call [775.232.8243](tel:775.232.8243). Phones are answered seven days a week. ### Do you bill my insurance company directly? Ask the office when you call. In most claims the owner hires the tree service and the insurer reimburses according to the policy. We provide the estimate and invoice your adjuster needs. ### Should I wait for the adjuster before removing the tree? Make it safe first, and photograph everything before it is moved. Many policies expect you to prevent further damage. Ask your insurer how they want it handled. ### The tree fell in the yard and hit nothing. Is removal covered? That depends on your policy. Many policies treat a tree that damaged nothing differently from one that hit a covered structure. Your insurer decides. ### Is the emergency line really answered at night? We offer 24-hour emergency service at [775.232.8243](tel:775.232.8243). If you reach a message, it is returned within 8 hours.